With our solution you get access to a full range of possibilities to enhance your call centers call centers' productivity:
Easily design your IVR menu with customized greetings and prompt your callers to the most appropriate agent, department, waiting queue or pre-recorded message. Quickly and easily modify operating hours and holidays.
Answer your users’ questions regarding the company information by simply using a bot that provides FAQ functionality on major messaging platforms (Messenger, Telegram, Skype).
The 3 main components of the solution are: